Frequently Asked Questions
Everything you need to know about Nebroo Hearing Aids.
Do I need a prescription to purchase Nebroo hearing aids?
No, Nebroo provides high-quality over-the-counter (OTC) hearing aids designed for adults with mild-to-moderate hearing loss, allowing you to purchase directly without a medical exam.
How long does shipping take?
We offer free standard shipping on all orders. Typically, orders are processed within 1-2 business days and arrive at your doorstep within 3-7 business days.
What is your return policy?
We offer a 45-day risk-free trial. If you are not completely satisfied with your purchase, you can return your hearing aids for a full refund within 45 days of delivery.
Are Nebroo hearing aids rechargeable?
Yes, our latest models feature advanced rechargeable lithium-ion batteries that provide up to 24 hours of continuous use on a single charge.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm and Klarna.
Do the hearing aids come with a warranty?
Every Nebroo device includes a 1-year manufacturer's warranty that covers defects in materials and workmanship to ensure your peace of mind.